Legal & Booking Terms

Legal operator: Eveline Riphagen

NIF 328603651 · Registo AL n.º 103192/2026

EN347, Relvas, 3230-109 Espinhal

Email: ohomemverde.bookings@gmail.com

Phone: +351 934 614 561Chamada para a rede móvel nacional

A 30% non-refundable deposit is payable within 24 hours of receiving your booking request email to confirm your stay. The remaining cash balance is rounded down to the nearest €5 increment and due on arrival. Minimum stays: Eastern Yurt and Green Man Yurt — 2 nights September–June, 3 nights July–August; The Upper Room — 1 night year-round. All guests, including babies, count toward the capacity of the accommodation.

Extra adults: €15 per person per night. Breakfast: €8 per adult, €4.50 per child (ages 2–12). Kids stay free from night three.

Pay the deposit by bank transfer (IBAN details in your booking request email) or MB WAY to +351 934 605 849 (for MB WAY payments only). All prices include applicable taxes.

In case of cancellation or no-show, payments are not refundable. Reservation changes are treated as cancellations.

The 14-day right of withdrawal for distance contracts does not apply to accommodation provided on a specific date or for a specific period (Decreto-Lei n.º 24/2014, art. 17). Our cancellation terms above apply in full.

Controller: Eveline Riphagen, NIF 328603651, EN347, Relvas, 3230-109 Espinhal, ohomemverde.bookings@gmail.com.

Data collected: name, email, phone, stay dates, party composition, and message text.

Purpose: managing the booking and meeting legal obligations including guest registration. Legal basis: performance of contract; legal obligation.

Retention: invoicing records are kept as required by Portuguese tax law; enquiry data is deleted after 12 months.

Rights: access, rectification, erasure, restriction, portability, objection — exercised by emailing the address above. You also have the right to complain to the CNPD (Portuguese data protection authority).

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Complaints can be made in the physical complaints book at the property or online at livroreclamacoes.pt. If unresolved, the consumer may refer the dispute to CACRC — Centro de Arbitragem de Conflitos de Consumo da Região de Coimbra, Av. Fernão Magalhães n.º 240, 1.º, 3000-172 Coimbra, cacrc.pt, which is territorially competent for the municipality of Penela.

Portuguese law.